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Dean Mercado's Marketing Minute


Find out 5 steps to positioning yourself as an obvious expert in your field in this week's Marketing Read more

Dean Mercado's Marketing Minute


There is more to your brand than just good looks! Listen to this week's Marketing Minute to hear Read more

Dean Mercado's Marketing Minute


Do you procrastinate with your marketing because of fear of failure? Check out The Marketing Minute for a dose of Read more

Content Curation – Hot Marketing Strategy For Small Business!

Posted on by Dean Mercado in Marketing Strategy, News, Social Media 1 Comment

Hey… I firmly beleive content curation is going to play a huge role in successful marketing campaigns for small businesses going forward… I see it in action already… As a matter of fact, I use content curation quite a bit in my business!  This blog post is an example of me doing just that!

So What Exactly Is Content Curation?

The easiest way to explain it is to watch this excellent video I came across through the content curation efforts of my Social Media friend Michael Q Todd.  That means Michael didn’t create the video, he curated it!  The video was created by the folks over at idio.

Take a peek! Read more


Surefire Way To Never Have To Compete On Price Again!

Posted on by Dean Mercado in Marketing Strategy 2 Comments

“There are no traffic jams along the extra mile.” – Roger Staubach

With an 18 month old daughter… who is now very mobile… and a second child on the way, my wife and I decided it was time to fence in our yard for both their safety and our sanity. So we started to solicit estimates from a few vendors. Much to our dismay the prices for what appeared to be comparable fences varied by over $2000. Unfortunately for the vendors, there was little if any differentiation between them. They asked too few questions and made too few recommendations. They essentially positioned themselves to compete on price… in my opinion, the worst positioning a small business can take!

So as responsible and mindful consumers what did we do? While we didn’t hire the lowest price vendor, we did however ask the one that gave us the best warm and fuzzy feeling to at least come close to the lowest price. We don’t mind paying a few extra dollars for that warm and fuzzy feeling, even amongst the current state of the economy. And my guess is that many other consumers feel the same.

My suggestion… avoid this scenario for your business at all costs! Don’t position yourself for a price war. Stand out!

How? It’s simple… Be willing to do the little things that your competition is either unwilling or too lazy to do.

Why? Because it’s the little things that make all the difference! It’s the little things that show you actually care! It’s the little things that justify your existence and your fees! It’s the little things that get you hired!

We’re not talking about breaking the bank here. If you put just a little creative thought into this, there are literally dozens of little things you could do to out-class the competition. For example:

  • Provide your prospect with a tips sheet on selecting the best vendor and/or solution.
  • Educate your prospect on any unforeseeable hiccups they may experience in the buying process (e.g. special permits and variances they may need to move forward, other expenses, etc.).
  • Provide price quotes from and/or public information about a few of your competitors to show how you clearly are the best choice. I don’t mean bad mouth your competition. Just stick to the facts and point out the differences between the companies that seem to matter to your target market most.

And to keep your existing clients happily paying your fees, you can model…

  • The chiropractor who buys balloons and sings Happy Birthday to his patients.
  • The cleaning company who leaves mints on your pillows and fun animal shapes out of a towel at the foot of your bed when their done cleaning your home.
  • The landscaper that provides you with great time-saving and beautification tips for your yard.

Sounds so simple right? Yet so few small businesses do these little over and above gestures. These little gems are examples of great marketing!

I’d be willing to bet that most customers of these vendors won’t be so concerned if their prices were a few dollars more.

The bottom line… Be remarkable amongst an unremarkable world! Do that and you most certainly won’t be competing on price any longer.

Copyright 2009 Online Marketing Muscle — All Rights Reserved.



3 Keys to Getting More Referrals from Your Networking

Posted on by Dean Mercado in Networking Leave a comment

I hate to be the one to break it to you however I’d estimate that more than 90% of business networking is a waste of time. It’s non-strategic, poorly executed, and bears little fruit… there I said it!

Now, now, wait a minute! It doesn’t have to be a waste of time. It’s just my opinion that most business professionals are either, whether they know it or not, not very good at it or are simply lazy. That’s unfortunate considering the large volumes of time and money that small businesses throw at this marketing strategy.

For the networking rock stars of the world, networking tends to be very fruitful. They get qualified referrals from their network on a regular basis. They constantly are connecting with a steady stream of targeted prospects. Why? – Because their networking is typically very strategic and very well executed.

In Malcolm Gladwell’s “The Tipping Point”, he introduces the concept of “connectors” as people with a special gift to bring the world together. Now combine that concept and attribute with author Seth Godin’s concept of “sneezers” from his book “Unleashing the Ideavirus” and now you’re talking! You’re networking with people your target market both already knows, likes and trusts and that will actively and willingly help you get your word out. Network well with these people and let the referrals roll – that is of course assuming that you, your product, and your service are worth referring.

Let’s be clear here though, you’ve got to earn referrals. Just because you believe you deserve referrals doesn’t mean you’re going to get them. You need encourage them. You need to ask for them. You need to make it easy, lucrative and fun to refer business to you. Networking rock stars understand this… they don’t leave this to chance… they create their ideal reality. How do they do this? Well here are a few tips to get you started:

1. Make it EASY for your network to refer business to you! How?

  • Make sure you regularly nurture relationships with those who either are in your target market or have access to it… especially networking rock stars!
  • Make sure they clearly understand who you serve and what you serve them with… remember this is your responsibility not theirs.
  • Be clear and specific in asking for what you want.

2. Make it LUCRATIVE for your network to refer business to you! How?

  • Paint a clear picture of what’s in it for them.
  • Always reward the behavior you want to see repeated.
  • Recognize them for their generosity and referral savvy publicly in front of their peers… people never seem to tire of this type of positive PR.

3. Make it FUN for your network to refer business to you! How?

  • Hold a referral contest where the person who refers the most business to you wins something they deem valuable.
  • When you’re “THE MAN”, you become magnetic and people will always want to be around you and please you. So become “THE MAN” or if applicable, “THE WOMAN”.
  • Everyone loves free stuff! Free is fun so if at all possible, let them sample your goods and services. This will give them first-hand experience and most likely will encourage them to speak more favorably of you, more often.

So in closing, some key questions to ask yourself are… point blank, are you referable? Are you making it easy, lucrative, and fun to refer business to you? Are you continually developing your networking skills to increase your refer-ability factor? Are you consciously and continually making an effort to identify and nurture the networking rock stars in your network? If so… GREAT… keep it up! If not, then as one of my mentors James Arthur Ray says “When would now be a good time to start?”

Copyright 2009 Online Marketing Muscle — All Rights Reserved.



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