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Monday, October 06, 2008

Can Your Web Site Pass the "Triple-I" Test?

Let’s just assume for a moment that you’re able to convince your target market to stop by your web site.

Would they find it cozy and inviting… cozy and inviting enough to want to stay for a moment? Would they find it valuable… valuable enough to stick around… valuable enough to take your desired action… valuable enough to come back periodically for more?

These are all very important questions that anyone who has a web site that expects any kind of positive result needs to regularly think about and continuously ensure. That’s why I put together a simple system that I call the “Triple-I” test to assist web site owners in giving their web site a regular “check-up” so to speak. Let’s begin…

The 1st "I"… Inviting
It starts with the basics. First off, your web site needs to be welcoming and approachable. How? It needs to be clean, neat and organized. Ace the clutter. It needs to be easy for your target market to find their way around to get what they want. It has to use an inviting color palette that sits well with your target market. It has to load quickly and use a comfortable combination of text, imagery, and multimedia. And most importantly, it has to be consistent in look and feel with your overall brand.

Now this might seem like a lot of ducks to have in a row however, your web site visitor passes judgment on you in a split second. If they feel comfortable, they’ll stay a moment. If they’re not comfortable… gone! They’re gone as quickly as they can click their mouse.

The 2nd "I"… Interesting
If your target market is comfortable enough to stay beyond that first split-second, you’ve got a matter of about 3 to 7 seconds to grab their interest. How? An attention-grabbing headline would be a great start. And now that you’ve piqued their interest, you have to give them reason to stick around. How? Stretch their comfort zone. Make your web site experiential. Make it interactive. Create a sense of community. Tap into multiple senses by using multimedia such as audio and video. Use your web site to educate. Use it to position yourself the way you want to be seen by your target market. The key components here are to establish credibility and value.

And lastly the 3rd "I"… Initiative
Bottom line… your web site must cause your target market to do something. It must be able to capitalize on that comfort zone you’ve established. It must get them into the habit of doing the things you ask them to do. How? Tell them what action you want to take. Make it a simple, non-threatening action such as signing up for your complimentary electronic newsletter. Be specific though, don’t leave it to chance. Just make sure you under-promise and over-deliver this way they feel good about the experience they are having with you and will look to deepen their relationship with you.

So in closing… please note that you really want to get some outside, unbiased, honest feedback to really know how your web site stacks up. Yes, some solid web site statistics such as conversion ratios would be effective here also. However, be conscious of the softer-side of proof… the more intangible stuff that tends to play on the emotions of your target market. This in my opinion is where the real power of effectiveness lies.

So… does your current web site pass muster? Be honest now. The only person you would be fooling is yourself. If it did pass muster, go ahead and give yourself a pat on the back… you deserve it. Don’t fall asleep at the wheel though. Keep on doing what you’re doing and more.

Now if it didn’t pass muster or you’re just not sure, get some help. If you’re serious about your business, do yourself a favor and empower your web site to get you the results you need to succeed.

© 2008 Online Marketing Muscle -- All Rights Reserved.

Want to use this article in your newsletter, blog or web site? You have my blessing so long as you include the following complete blurb with it (including links).

Liked this article?
-- Then check out Long Island-based marketing consultant, coach, and entrepreneur Dean Mercado’s highly acclaimed marketing blog 'The Motivational Marketer’s Journal' at http://www.MotivationalMarketer.com. Additionally, for even more small business marketing and success tips, sample the latest edition of his FREE marketing tips newsletter the 'Marketing Minute', -- a weekly multimedia e-zine designed to give you a jolt of marketing wisdom in less than 5 minutes.



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Tuesday, September 04, 2007

A Simple Metric to Gauge Your Web Site’s Popularity

So tell me… how exactly do you know whether or not your web site is working for you? Is it making you money? Is it increasing your visibility with your target market? Is it broadening your reach within your target market? And what about your credibility, is it establishing and continually reaffirming it with your target market?

For most types of businesses, unless your web site serves as an e-commerce site directly selling your products and services to your customers, it is very difficult to establish and track whether or not your web site is actually making you money.

However with minimal effort, you can easily track and measure whether your web site is increasing your visibility, broadening your reach, and establishing your credibility with your target market… three very important reasons for marketing… with one simple metric. Here’s how it works.

From your Internet browser go to the popular search engine Google’s web site www.google.com and type in the search box the word “links”, a colon, a space, and then your web site’s domain name minus the typical “http://www.” part. So for example, for my web site, I would type: “links: OnlineMarketingMuscle.com” and hit either the “Enter” key or click the “Google Search” button.

The result that Google will return is any and all Internet URLs that it knows about that have linked to my web site. And in the eyes of the search engines, typically the more links the better. Yes, the quality of who’s linking to you does factor in to how you’re perceived by the search engines as well, but that’s a conversation for another day. So unless a large majority of your inbound links are coming from offensive, less than desirable sites, it’s hard to argue with the power of sheer volume -- it speaks volumes about your popularity across the web.

Now to take the usefulness of that data up a notch, run this metric once a month and record the results in a spreadsheet. Then from the spreadsheet you can easily produce a graph showing your increasing web popularity over time.

That’s it… it’s that simple.

So in closing, it’s nearly impossible to know whether or not your web site is working for you if you don’t maintain and analyze some sort of metrics. The one we’ve discussed here is just one in a series of simple, yet critical ones that everyone using the web as a marketing medium should have in their arsenal. The key here though, is not just collecting the data but how you leverage that data to enable you to make better marketing and business decisions.

© 2007 Online Marketing Muscle -- All Rights Reserved.

Want to use this article in your newsletter, blog or web site? You have my blessing so long as you include the following complete blurb with it (including links).

Liked this article?
-- Then you won’t want to miss Long Island-based marketing consultant, coach, and entrepreneur Dean Mercado’s highly acclaimed marketing blog 'The Motivational Marketer’s Journal'. Additionally, for even more small business marketing and success tips, sample the latest edition of his FREE marketing tips newsletter the 'Marketing Minute', -- a weekly multimedia e-zine designed to give you a jolt of marketing wisdom in less than 5 minutes.



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Monday, July 09, 2007

The 3 Things Needed To Turn a Good Web Site, into a Great Web Site

Alright so you have what you think is a good web site. Now what? What do you need to do to not only get it to earn its keep, but turn it from good to great?

Well, in order to have an effective web site of any sort, there are essentially 3 things that have to happen:
  1. Your target market needs to know that both you and your web site exist in the first place. So let me ask you, do the people, who you need to know, that you exist, know that you exist? Additionally, what actions are you taking to build awareness?
  2. Knowing is not enough, you need to persuade them to visit and in most cases, visit often. So what actions are you taking to do that? What’s in it for them?
  3. So now they see the value your web site offers them and they finally do stop by, now what? Well you need to convince them to carry out your intended call to action… whether that is to sign up for your newsletter, comment on your blog, or to buy whatever it is you’re selling. Your ability to get your target market to take your desired action is the bottom-line determining factor of a great web site.
So in closing, you need to be aware that owning a web site is not a set-it and forget-it sort of activity. Without continually implementing the 3 things I just mentioned, your web site, any web site will simply become a money drain.

© 2007 Online Marketing Muscle -- All Rights Reserved.


Want to use this article in your newsletter, blog or web site? You have my
blessing so long as you include the following complete blurb with it (including
links).

Liked this article?
-- Then you won’t want to miss Long Island-based marketing consultant, coach, and entrepreneur Dean Mercado’s highly acclaimed marketing blog 'The Motivational Marketer’s Journal'. Additionally, for even more small business marketing and success tips, sample the latest edition of his FREE marketing tips newsletter, the 'Marketing Minute' -- a weekly multimedia e-zine designed to give you a jolt of marketing wisdom in less than 5 minutes.


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