The Facebook Company Page: A Simple Path to Disaster Recovery!


Facebook Company Page: The Simplest Disaster Recovery and Business Continuity Plan Ever. Could Your Facebook Company Page Be The Simplest Disaster Recovery and Business Continuity Plan Ever?

Hurricane Sandy left millions in the tri-state region without power for many days and weeks to come. Facebook has proven again to be “The Source” for friends and family members to communicate, keep tabs on each other and mobilize communities to help those who need it the most!  Most Facebook friends understand that this is the new protocol in emergency situations.


Businesses, as a whole, have been slow to grasp the Facebook culture and fully embrace this indispensable tool for commerce. For whatever reason there are still many companies still do not believe in Facebook.

This storm has revealed a different and critical use for The Facebook Company Page to consider. Facebook can become The Simplest Disaster Recovery and Business Continuity Plan Ever.

There are many businesses in jeopardy of taking major financial hits or even closing its operations all together because of the storm. Quality communication can make the difference between success and failure.

Here are some tips for businesses to incorporate into a Facebook Disaster Recovery Plan for better business continuity after a state of emergency.  It is easy and can make all the difference for your company’s life and death.

1)      Are you open?  Don’t let customer’s wonder. Keep them informed. As soon as possible send out posts to let them know your situation. Your Facebook fans are loyal and follow company pages because they care. What you post is also info they may need to know, like power in the area or if they should travel or not.

2)      Goodwill: Most business owners are generous and often utilize Facebook to give back.  Social media is a two way street; customers will frequent a store to help out local businesses who are struggling. Have an open line with your page’s followers.

3)      We are over here!! Relocation!!! (scary thought) Many businesses will be forced to move or operate from a new location. Companies who planned ahead and secured its clientele on a Facebook Company Page earned themselves a huge advantage to keeping their shop open. With a click of a button they will let their base know where they are operating from and any new procedures. A game changer.

After hurricanes, doctors’ offices reopen, restaurants serve food and hospitality, dry cleaners provide a place to power up cell phones, hockey pro shops need to relocate, gyms become a place to shower and the fire department takes donations. We are checking our Facebook updates.  Tell us about it!

 

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About the author

Bill Baylis

Bill Baylis is a highly sought after business builder who brings decades of problem solving, team building, and entrepreneurial skill to the business world. Strong values... strong marketing... and a strong entrepreneurial sense enable Bill to assist business leaders in getting the job done! To find Bill on Google+ as well as all other Social Media sites, visit Bill’s XeeMe page.

Posted on by Bill Baylis in Facebook, Marketing Strategy, Social Media Marketing

7 Responses to The Facebook Company Page: A Simple Path to Disaster Recovery!

  1. John Gies

    Bill,

    What a unique view of the use of a FaceBook page for business. I am still in awe of the business owners that are not on FaceBook if only to learn about its uses.

    My advice now is even if you don’t know how to use Social Media or what it can do for you follow the advice of three CEO’s I listened to last week speaking about ACO’s…”I don’t know if it’s going to work, but we are doing it so we can learn.”

    Take Good Care,

    John

     
    • Bill Baylis

      John
      Thanks for commenting. I was in a restaurant that lost power for few days, the owner was on the verge of tears because the store was empty.
      If they had a simple plan to have their loyal customers like their Facebook page, then post a simple message that afternoon like “Power Back! We are Open! Today’s Special Hot Soup!.”

      No doubt the restaurant would have had more of their customers in for dinner that night.

      I really hope this message sinks in to reduce the stress for the many hard working business owners.

       
  2. Alicia

    Bill,

    This is a great article in regards to keeping your business up and running during the time of a natural disaster. I like how the company can help their community by becoming a resource for help during a disaster.

     
    • Bill Baylis

      Alicia

      Agreed, even a Facebook Company Page can become a resource to a community during a disaster. Just as important a way to keep a business or a doctors office up and running. Going forward businesses have to find creative ways to get Facebook Fans to their pages. Some companies are on weeks now without power and communication is key to surviving. Having 44 likes on a business page will not cut it.

      Thanks for adding your thoughts!

       
  3. Diane Coville

    Just another great resource Facebook Business Pages can provide to businesses! Thanks for sharing this idea.

     
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